GENERAL
What is OneSeason?
A fun place for sports fans to interact, compete and have a vested interest in their passion.
Where are you located?
We are based in San Francisco, CA.
Where do you get content?
Most OneSeason content come from:
- A company called STATS, LLC in Northbrook, IL
- Our users
- Other sports websites that we think are cool
How does OneSeason make money?
We earn trading commissions on trading activity, have advertising and licensing opportunities as well as realize a return on certain customer funds held in interest bearing accounts.
Is OneSeason a gambling site?
Absolutely not. OneSeason is a free market system that trades in perpetuity with no definable outcome, end event or odds. Users achieve market based returns solely on their skill trading SOIs and access numerous features for their enjoyment and entertainment.
What hours is the market open for trading?
OneSeason market hours are 7 days a week from 9:00am - 12:00am Eastern Time. During some holidays and other necessary dates trading may be closed and notification will be provided.
What is the role of OneSeason?
OneSeason facilitates fun activities for sports fans including an electronic trading platform that facilitates the matching of buy and sell orders of SOIs from its users. OneSeason ensures that trading profits and losses are transferred between users in a timely manner. OneSeason does not enter into trades on the system or participate in the market.
What age do I have to be to trade?
You must be an adult in the country in which you are domiciled. In the United States that requires that you be 18 years old in order to participate in the trading features available at OneSeason.
How is OneSeason different than other fan generated sports websites?
The most distinctive novel feature is the trading platform that uses real currency in a free market system.
Is OneSeason on Facebook or Myspace?
Yes! OneSeason Myspace and OneSeason Facebook
Can I access OneSeason from my mobile phone?
If you have an iPhone or any other mobile device with an internet capable web browser you can access OneSeason today! We are currently building a WAP protocol so that all mobile devices will have access.
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SECURITY
Where is my money held?
An FDIC insured bank. We do not physically hold funds, pay interest or make loans.
How am I guarded against manipulation?
OneSeason.com has implemented fraud algorithms to prevent and flag activity that is not permitted or suspicious. A special team also monitors and investigates trading activity manually. All personnel associated with OneSeason.com are prohibited from trading for themselves although may use trading features periodically for testing purposes only. We make every effort to keep the market secure and fair however, each trader ultimately assumes his/her own risk.
How is my information related to online financial transactions kept secure?
A leading Payment Service Provider that is PCI compliant manages and maintains your private information.
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SOI
What is a Synthetic Ownership Interest (SOI)?
A Synthetic Ownership Interest (SOI) is a virtual good within OneSeason.com
What determines the value of a SOI?
Supply and Demand determines price within the market so all potential inputs to public perception could affect this including, but not limited to on-field performance, off-field activity, legacy prospects, etc.
Does a player or teams performance determine their price?
Well, that is up to you and the rest of the market. Supply and Demand determines price, and on-field performance is just one of the potential inputs to public perception that could affect this. Other factors might be off-field activity, legal prospects, etc.
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TRADING
How does the trading market work?
It is an electronic platform providing real time quotes and order matching between buyers and sellers of SOIs. It is a free market system driven solely by supply and demand. The total value of SOIs is determined by market forces. At no time does any OneSeason entity or affiliate seek to influence or manipulate the total value of SOIs through artificial mechanisms including, but not limited to, market makers, specialists, ghost traders, statistical models or predictive algorithms. OneSeason does not participate in any proprietary trading. In fact, OneSeason does not participate in the trading market whatsoever; we only facilitate it.
I have funded my account. When can I start trading?
You may start trading once your funds have reached your OneSeason account. Funds transferred by credit card clear almost immediately, while other methods of transferring money can take longer to clear.
Why has my order not been filled?
Our electronic trading platform has no market makers or specialists acting as middlemen. Outstanding trade orders are matched automatically but there may not be a buyer/seller on the opposite side of your order at all times. You can use the Trade Orders screen to see the outstanding orders for any SOI.
Do SOIs trade out of season for their respective sports?
Yes! You can trade all sports, all year round, hence the name OneSeason!
Can players or teams be taken off the market?
If the price of an SOI continues to decrease it will keep reverse splitting until, in the most extreme case, there is one SOI with zero value. This is part of the purpose behind the splitting mechanism, to allow the market to expand and contract as appropriate.
What happens to retired players?
This depends on you and the rest of the market. SOIs continue trading even after retirement. Some SOIs of former players may decline in value while others may fluctuate differently depending on comebacks, legacy prospects, new careers (commentating/coaching/etc.), off-field activity, etc.
Why don't you offer the ability to short SOIs?
We do not participate in the market whatsoever and shorting requires that you borrow shares from somebody else. While we cannot provide this functionality a third party certainly could (hint, hint developers). Shorting helps price discovery in the market, ensuring that prices accurately reflect their traded value.
What is a split or reverse split?
In a split the number of SOIs outstanding is increased and the price/SOI is decreased. For example, in a 2 for 1 split you would have twice the number of shares worth half the price. This is done to increase the number of shares outstanding because there is a lot of demand. Your percentage of ownership is not affected and the split should make sales easier. In a reverse split the number of SOIs outstanding is decreased and the price/SOI is increased. For example, in a 1 for 2 reverse split you would have half as many shares worth twice the price. This is done to decrease the number of shares outstanding because there is low demand. Your percentage of ownership is not affected and the reverse split should make sales easier.
When do shares split or reverse split?
When the SOI weighted average price for a period of time leading to the close of trading hours is above $20/SOI there is an automatic split. When the SOI weighted average price for a period of time leading to the close of trading hours is below $0.75 there is an automatic reverse split. This does not affect the percentage of ownership but only the number of shares outstanding. Splits and reverse splits are used so that the system can expand and contract as appropriate and also so that users with any account size can access at least one SOI.
What happens if partial shares are created during a reverse split?
Any fractional SOIs that are created in a reverse split can't be traded, although they continue to exist in your account in case a future split causes them to become a full SOI that can be traded. For example, if 7 SOIs of a particular player are held and there is a 1:2 reverse split, those 7 SOIs will become 3.5 SOIs at twice the value (Reverse Splits do not change Total Value or Percentage of Ownership). 3 SOIs can be traded and if there is a future Split the half SOI will become a full SOI that can be traded.
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IPO
What is an IPO?
IPO stands for Initial Player Offering. It is the original issuance of SOIs to the market. We refer to this as the Primary Market (where SOIs are created and distributed).
How do you decide what players or teams to issue?
This is a demand pull system where users (the market) determines who is issued, when they are issued and the valuation (# of shares) of each issue.
How do you decide who gets allocated SOI - IPO's?
Allocation of SOIs in the IPO process is determined by a formula consisting of: time priority (first come, first served), amount of live time spent on the site and the number of trades made. Time priority is by far the largest component.
How do users express interest for the issuance of a player, team, league or sport?
Use the Request button on the profile page of the player, team league or sport thatyou would like to see issued. Those that are the most highly demanded will be issued.
How do you express interest in participating in an IPO?
When you see a Notice of Upcoming Issue displayed on the Home page, you can use the Place Order form in your account to request a certain number of shares of the IPO. You must have adequate Free Cash available in your account to be reclassified as Reserved Cash. You may not be allocated all/any of your requested shares in which case your Reserved Cash will be reclassified as Free Cash in a corresponding amount.
Do users that requested to see a particular player traded then receive priority in that player's IPO?
No. As mentioned above, the allocation of IPOs is based on time priority, amount of live time on the site and number of trades made. You should request issuance for anything that you want to see trading but that does not mean that you will have priority in the IPO
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FINANCIAL
How can I make a transfer into my OneSeason account?
There are a number of fund transfer options including eCheck, PayPal and Credit Card. Funding options take different amounts of time to clear at which point you will see Free Cash in your account.
What is the minimum transfer amount into a OneSeason account?
The minimum transfer amount into a OneSeason account is $10.
Can I transfer money in a different form of currency than US dollars?
No. Currently all transactions and transfers within OneSeason occur in US Dollars.
When and how can I transfer funds out of my OneSeason Account?
OneSeason will transfer out Free Cash upon your request and will send a paper check to your mailing address. Some accounts may be subject to a $10 withdrawal minimum.
What methods are available to transfer funds out of my OneSeason account?
We will mail you a paper check upon request. You can only transfer Free Cash out of a OneSeason account.
When are transfers out of OneSeason accounts processed?
Transfers out of OneSeason accounts are processed Monday - Friday, with the exception of local bank holidays. Transfer requests must be received by 8:00 a.m. Eastern time to be processed that day. It may take up to 20 business days for you to receive your check and this is dependent on mail service. As part of our fraud prevention, when you request a transfer out of OneSeason, a minimum of 10 days and up to 30 days must pass from the time of your most recent transfer into OneSeason for that specific request.
How often can I transfer funds out of my OneSeason account?
You can transfer funds out of your OneSeason account as often as every 24 hours.
What are the tax requirements on my account activity?
You should consult your tax advisor. Users that allocate more money to the system should likely report returns as regular income to the IRS. You can access your realized gains and losses within your account to help you with this. If you transfer funds out of OneSeason in excess of the funds that you transferred in (recognized gain), OneSeason may require you to provide a W-9 to ensure that we have fulfilled our tax reporting obligations.
Is there a maximum amount of money that I can transfer into a OneSeason Account?
Yes. You can transfer a maximum of $2,500 for any 12 month period into a OneSeason account. We want to ensure that this is used only for fun and entertainment purposes.
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ACCOUNT
I can't remember my password! What do I do?
Retrieve your password by clicking here and following the instructions. You will need to enter the email address and birthdate that we have on file for your account. We will then email your password to that address.
How can I change my password?
You can change your password by visiting the Settings page within your account.
How can I change my email address?
You can change your email address by visiting the Settings page within your account.
How do I change my personal information?
You can change your screen name, address and phone numbers by visiting the Settings page within your account. Your hometown, college and favorite sports/teams information can be changed by visiting the Social page within your account or by clicking the "edit" link next to "View Profile".
How do I upload a picture?
You can upload a picture by visiting the Social page within your account or by clicking the "edit" link next to "View Profile". Select the "User Photo" button and follow the instructions.
How do I control the number of emails that I get from OneSeason?
Visit the Settings page within your account and select the 'Notifications' button. Here you can choose which notifications you'd like to receive and how you'd like to receive them.
Can I have more than one Account?
No. This will get you flagged with our fraud/manipulation protection team. Please do not attempt to set up more than one account.
How do I delete my account?
Visit the Settings page within your account and under "Account Info" click the "Deactivate" link.
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CUSTOMER SERVICE
What is your customer service email address?
support@oneseason.com
What do I do if I find a bug or have an idea that might improve OneSeason?
If you have any comments, questions, or concerns, please shoot us an email at support@oneseason.com
How can I report an inappropriate or offensive comment/posting?
Comments that violate common standards of decency will be removed. Violations include profanity, references to illegal activities or language that could be deemed racially, religiously, or sexually offensive.
To report a comment that you believe is inappropriate or offensive, click on the Report link below the comment. Alternatively, you can report a comment directly to support@oneseason.com. A OneSeason Customer Support Representative will be notified and will investigate the comment as soon as possible. We reserve the right to remove comments at our discretion.
